Arizona Auto Repair

I brought my car to Kerry’s to get an estimate for brakes . Not only did I get a great price on brakes , I received extraordinary service and left feeling that the staff at Kerry’s had a genuine concern for my safety . I would recommend Kerry’s for your car repair needs. Great Job !

My 2002 Jeep started smoking like crazy about a block away. I stopped as soon as I could, walked over and the guys took care of my Jeep and I. A couple of hours later, it was ready. I now am a proud owner of a new radiator, hoses, clamps and a new thermostat!!! CantC wait to show it off! 🙂Thank you so much guys, you're the best!

Kerry car Carr has done a great job on my 89 corvette. They trouble shot the electrical problem and eventually solved the problem

I made an appointment and dropped my car off to have the AC serviced. They told me it would be a couple hours. I called 4 hrs later because I had not received a phone call yet. They told me they were just about to call me to tell me there machine was down and were waiting for someone to come out and look at it. They said they would call me back in 20mn to let me know. Again received no phone call and called back in an hr. I was then told no one could come out to fix the machine and could I drop it off another day. Here I am juggling cars all day and changed my schedule around for an appointment I had and now they want it another day. I came and picked up my car and did not make another appointment because they said they would call me Monday and make my car a priority. I did not receive a phone call so I called Wednesday afternoon. I was put on hold and then told the machine wasn't working and could I go to another location in Phoenix. At this point I will not be going back or recieving service. I wasn't even offered a discount or anything for the inconvenience and lack of following up with a customer.

Quality service, polite employees, and an overall great experience with this company. Would highly recommend to anyone looking for affordable car repair/upkeep.

Great! Very nice people and great service.

I wanted to report a VERY disappointing experience with Kerry's Car Care (KCC). On 3/1/19 (a Friday) my car would not start, and being new to the Phoenix area, I had it towed to KKC (28211 N. North Valley Parkway). The problem was diagnosed as my fuel pump needing to be replaced. I was quoted a price of $1,942. Per my review of some info on the internet and making a phone call to another local mechanic, I determined this was "rather outrageous". I advised KCC of this information, and was advised that IF I provided written estimates of the other prices, KCC would honor them. After considerable time and energy, making multiple phone calls, faxes, and e-mails, I obtained two written estimates. One for $789, and one for $778. Not wanting to have my car re-towed to another location, and risk not having my car until Monday I had KCC complete the work. KCC's final charge with diagnostic fee $987. (HALF of their original quote!!!) Upon presenting a coupon for a $50 discount on $500 of service, I was advised KCC would NOT honor their coupon!!. I inquired why the original $1.9k+ quote was so much. I was rather surprised that KCC "defended" their original quote basically advising, the other quotes were based on sub-standard parts, etc. and that accordingly KCC used sub-standard parts to meet those prices. Of course, it is entirely possible KCC would have used the same "sub-standard parts, etc." and still charged me $1,942. KCC seemed very proud of themselves for "honoring" their competitor's prices, which I needed to expend notable time and energy to obtain just to keep KCC from "ripping me off"!!. This will be my first and final and only interaction with KCC. I strongly suggest YOU be wary of (and avoid) KCC as well.............GJM 3/15/2019 Follow-up on the above from 3/15/2019. As noted below, "an owner" reached out, and we did talk, and he "expressed concern". Advised he would "investigate", but I never heard back anything on this "investigation". I still consider Kerry's Car Care to owe me (at least) $50 for NOT honoring their $50 off coupon. And so it goes,........GJM 3/28/2019 ok,...one last? update: regarding very disappointing experience on 3/1/2019 - detailed above. Must/will give credit to an owner/regional manager who advised he would review my experience and get back to me. Which he (finally) did. Ultimately, I was give coupons for three (3) free oil-changes & tire rotations given my prior disappointing experience. Basically, of course, motivation for me to "try them again". Given KCC's prior refusal to honor their own coupon, I will see how that goes. That noted, I do respect and appreciate the effort to follow-up and address my prior disappointing experience...........GJM 4/12/2019

Very professional service, friendly and fast!

Well, I really wanted this to be the place everyone says it is but I did not have a positive experience. I was sent a picture of my car's serpentine belt which was the seam of the belt saying it was cracked and dry and should be replaced before I got into an unsafe situation. The belt is fine. I needlessly spent over $200.

Thank you for doing a great job and for explaining everything so thoroughly. The complimentary shuttle service was helpful, too.