Customer Reviews

I’ve always had good experience here. They’re always very friendly very helpful. They explain everything that’s going on whether it’s good or bad a great place to feel comfortable taking your car too.

Great service

Excellent service!!! passed my admission test had to replace the gas tank. Outstanding service, great customer service & support will recommend Elite Auto Repair

Now that Rick (old manager) has been fired this place is back to being a top notch h facility! Highly recommend for all your mechanical needs!

Jesus Flores in the Chandler location was great. I brought a used car in for a presale inspection and he got me right in a quickly evaluted the car. They found some things I would not have seen and they saved me from buying a problem vehicle. Thank you!

As always great experience

Just had my third repair finished. Once again great communication an excellent service.

All staff very helpful and concerned with addressing your problem. Provide free transportation to and from your home if the waiting time is long.

I came in for a routine oil change and was genuinely impressed with the level of service. The staff was professional, efficient, and very attentive throughout the entire visit. What really stood out to me was how clean and well-maintained the lobby was—it had a modern, welcoming aesthetic that made the wait comfortable and pleasant. It’s clear they take pride not only in their work but also in the customer experience. I’ll definitely be coming back and recommending this shop to others.

The service and desk staff are always very friendly. I never feel like they are trying to ups me or any of the other customers I see them interacting with. They seem to do good work at a fair price and the waiting area is clean and comfortable. Fortunately, I have not needed to use them for any major repairs, but if I ever need anything that's where I will go.

I had another shop tell me I needed to replace my transmission oil cooler and the oil cooler lines. They quoted me $2,500 for the project. I opted to take my car to Elite for a second option. They diagnosed the issue, determined I didn't actually need the cooler, and fixed the problem for a fraction of the quote received by the other shop. I worked with David throughout the process. He was exceptional and provided great updates all along the way. I appreciate David and the work the shop provides and will be taking my cars here going forward.

Went in for an oil change and tire rotation. Very impressed with customer service and quality of work. Will definitely return.

Tammy and her crew were friendly, polite and very professional... I've been doing business with Justin at kerrys in norterra, but this time i had a major breakdown very close to airpark shop....I WOULD STRONGLY RECOMMEND THIS SHOP OR THE ONE AT NORTERRA TO ANYONE READING THIS.... YOU'VE BEEN TO THE REST,,, TIME FOR THE BEST

It's extremely hard to find a mechanic that you can trust and honestly believe they have your best interest at hand. Well I tell you what, this place is all of that. Can only pray to find service like I've experienced here, back in the Midwest! If I lived in area, it would be my shop of choice.

Service was awesome and customer service been excellent easy to comprehend with thank you.

Went in for the easiest oil change of my life, didn’t take 3 hours like it does at other places I go to. The general manager Andres was very respectful and professional when I asked him a gazillion questions regarding the services being done to my car. Inside was clean and had comfortable seating.

Fast turn around qualwork

Best service ever in shop experience. Promt professional neat and clean shop. I will be back as needed for car care in the future. Would recommend to all.

Great as always, the only criticism I could say is the tech didn't take the normal photos during the service like they normally do.

Outstanding place to take your vehicle. Thank you.