5
Peoria

I came in for an oil change and not only did they complete it before the expected time, but they also informed me of other possible problems my vehicle had. They weren’t trying to force me into buying anything, like a lot of other shops, rather just informing and recommending. Awesome service, thank you guys!

1
Norterra

Back story: Vowed I wouldn’t come back to Kerry’s a couple years ago after being quoted $2,500 for a repair that I had completed at Aamco on 59th and Bell for under $600. Unfortunately I was in a hurry for an oil change before going out of town so I made an “appointment” for a simple oil change at 7:30 AM because they had a special for $50. I Dropped off the car at 7:20 and was told, “we’ll get right on it.” By 8:35 I hadn’t heard anything, so I had to initiate for an update as I saw my car just sitting in the bay with no mechanic. I was told, “he’s on it right now; should be about 30-45 minutes.” There’s no way a simple oil change should take nearly 2 hours to complete and if it is, just give me a heads up especially when I told you when I dropped it off that we’re headed out of town as soon as it’s done and that’s why I made an early appointment. I also told them I know there’s a couple minor things I need done but I just don’t have the time right now, so just the oil change will do (will update review with recommended services/prices when/if I ever get my car back.) The reviews lead me to believe people like the convenience of the location and the cleanliness of the waiting area. Or maybe the shuttle service. Because they’re most likely getting ripped off. Or waiting all morning for an oil change.

5
Norterra

I have been here a few times for service. Each time has been quick and easy. They went out of their way for a good experience!

1
Norterra

No wonder there were no after picture for my "new" gas tank installation. You are crooks! This gas tank is not new! How dare you and shame on you!!!

1
Peoria

Scams. Place is shady and will swindle you out of money. I go in for a brake check as I had concerns about bumping when I drove. They checked and Josh recommended a brake fluid flush for $150 to see if that resolves the problem as the cheap option. 45 minutes later, consensus was that’s not the problem as it hadn’t resolved and that is was the brakes master cylinder wasn’t pumping enough fluid into the brakes and it would cost upwards of $800+. I said I needed a second opinion and after them calling me back repeatedly on the way down there, they hung up on me when I said I need a second opinion but would take a written estimate. Bringing my car into Brake Masters was the option I should of started with. Turns out my brakes are completely fine and if Josh and/or his team actually looked at my car and cared for good service, they would of discovered the broken rivet on the Control Arm causing the whole wheel and suspension sue stem to slide back and forth, causing the bumping feeling I was explaining to them. With that noted, the cost of brakes masters was fair as I went for a third opinion and they showed me the exact same problem as brake masters. Brake masters took me back and under the car and showed me the problem so I could see with my own eyes, identifying the problem quickly and easily and demonstrated the problem to me without trying to scare me into fixing it right then and there.

5
Mariposa

Been using this shop since moving to AZ. No complaints.

5
Peoria

Brought in a 32’ RV for a brake check and additional maintenance. Brakes were in great shape! However, at my request, we did change out a 14 year old serpentine belt along with crusty upper & lower radiator hoses. They did a great job, even sent a runner to get parts earlier so I didn’t have to wait around all day. Fair price. I highly recommend Kerry’s and I’ll bring my other vehicles down when it’s time to get service! Thank you

4
Peoria

I took my Side by Side in to have Old tires taken off and new ones mounted on. The service was great and professional. Why only 4 Stars is i felt the price was a little high for what they charged me.. But overall great place.

5
Norterra

They were friendly and fast. They took precautions for the covid virus and I was very happy with the service. I only take my car to Kerry’s for service.

5
Peoria

Great service and curteous. These guys put a new clutch in my xterra and had it back to me in 1 day. It runs better than ever now. Very proffessional and curteous staff that took time to show me the work they were performing..

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