Norterra
Oil prices are good but you will be waiting 2 hours so be ready for that, even with appointment.. BUT DO NOT PURCHASE ANYTHING ELSE! Just left there, gave me a $1000 estimate for 2 struts and a $550 estimate for labor. 3.3 hours for a job that would take 2 hours max. $170 and hour! Took me 2 minutes to find a set of struts and away bars for 200 bucks. Save your money. EDITED AFTER REPLY. Love the response of not taking responsibility of your gluttonous overcharge for your services. Plenty of certified technicians all over the valley that don't charge 170 dollars an hour for service, and 5 times per part for parts. Also, the bumper to bumper check is done everywhere. Last but not least. Check your grammar usage for the word "weight". Do not take your vehicle here. Plain and simple. If the response was anything more than a spin to their favor, I would have changed my tune. Absolute worst garage experience of my life.
We apologize for the lengthy weight on your oil change. However, at Kerry's Car Care an oil change also comes with a free vehicle safety inspection. So while we do understand how a quick in and out oil service is preferable to our customer, Kerry's Car Care wants to ensure that every vehicle is safe. We appreciate your feedback and understand how many parts can be found at a lower cost elsewhere without the amazing warranty Kerry's offers and without the work of an ASE Certified and Trained Technician. Thank you for taking the time to share your thoughts with us. We value every customers feedback.
- Norterra