Glendale
My cars engine temp started fluctuating so the next day I dropped it off with an 8 am appointment. I was greeted professionally and was told they’ll keep me updated. No word from them until I called mid afternoon for an update. I was told they were idling my car for the last 5 hours and could not duplicate the problem so I could come and get it. I asked them to flush the coolant and they said it would be done in the morning. The next day I didn’t get an update until I called for one early afternoon. I was notified at 4 pm that the car was ready. I’m not sure that idling for 5 hours is standard practice but I was not happy. I thought they would’ve checked the coolant and quoted me to replace it and get my car back the same afternoon. With all this being said, I will give them more business in the future. Maybe this was just an isolated situation.