Arizona Auto Repair

First time here.. Nice staff, Great service , will be back here again!

While this time We had to use dealer services, they were very professional in helping me save money on this repair. I do appreciate their customer service and can depend on their advice. If you want the right thing done to your vehicle then Kerry’s is an excellent choice.

Love them. They always take great care of my truck and listen to want I want! This is the only place I will go!

I had the worst experience I have ever had at a repair shop. They had my keep Wrangler for 7 days! They told me my repairs would be done in 3. When I called Friday they told me they had to fit the tubing and they would be done Monday at lunchtime. I called Monday they said they are fitting the tubing but they needed one more day. I called today and they told me they can’t get the part until July. I went to pick up my jeep and drove away. I got 2 blocks and noticed a big cut in my passenger side window and went immediately back where I was told a regional manager will contact me and no one has called. I work in parts for many years and ran a service station for NY Transit and know they could have fixed this problem without the part. I am giving the regional manager 24 hours to get back to me. If I don’t hear from him I will be putting a formal complaint to the company and the police. Andrew at the front desk is completely incompetent, you may want to go with one of the other gentleman at the front desk. Only gave it a star because I couldn’t post with no stars. UPDATED RESULTS I was the one who wrote that post but I had to write a better review. The regional manager called me with 15 minutes of my post. I was expecting someone confrontational (after all I am a former New Yorker) but instead the gentleman had me crying laughing within 4 minutes of our conversation. He was so assertive and ordered me a new window the very next morning. He kept in contact with me until the window was in. He sent me to a different location where he has a Jeep expert to fix my problem. He was a true and utter gentleman and made everything right.

I took my truck in to get some motor work done. I needed the truck back after the second day for work so they stayed late to get it done. Unfortunately when it was time to take it home a gasket wasn’t Placed correctly and needed to be replaced and needed to stay for a third day. I received a call an hour after they closed to say that the truck was done and they delivered to me at my address. Even though it took longer than expected they stayed late then dropped it off at my place. Hopefully I won’t need any other work done , but if I do I’ll take it back to them.