Glendale
Left if there for them to run a diagnostic on my engine for an issue i was having, an oil change, and a change of my filters. When i came back in 3 days later the did not run a diagnostic, nor did the change the air filters and they told me my car was perfectly fine. Car is still having issues. Good price on an oil change though - only reason for the second star.
Communications are essential to a good experience and somehow we managed to fail you in this area. Clearly we did not deliver as promised. We are very sorry to have failed you. We are trying to figure out why this happened to ensure better service in the future.
- Glendale