Norterra
Broke down on my way to Phoenix from Prescott and Kerry's was the closest auto shop to my breakdown spot. Was extremely nervous to take it there considering how much shops cost these days and the wait times considering I was an hour and a half from home. Called and they got a tow truck out to us in less than an hour. Then went back and picked up my teenage kids as the tow truck driver couldn't fit us all in the truck. They had a VERY comfortable waiting room for us to sit and wait and got my car looked at quickly. Unfortunately due to a mistake by the mechanic that changed my oil that were unable to fix my car but, they gave us a ride to another place we could sit and wait for a friend to come rescue us. Mike was amazing, he sent numerous photos detailing the issue to my phone, kept in contact and made sure our bill wasn't too high for the tow and checking out the problem. I HIGHLY recommend them! Especially Mike, he was amazing! Thank you guys for being great to us on a horrible day!