Arizona Auto Repair

First time trying Kerry's auto. Great customer service and a great shop. I will be coming back here for work to be done.

I came in for a routine oil change and a/c checkup. The oil change went fine. I felt that I was up sold on an overly expensive replacement cabin filter and an unnecessary a/c flush, the upselling would have cost me an extra $150-$180. Further, as I left to go home, there was a “new” loud noise, so I had to immediately return to ask about it. In short, I piece of my splash guard had been broken. I was led to believe that it was just a coincidence, and couldn’t have possibly happened under their care. (Even though it didn’t exist on the way there and it did exist as I left). As I was discussing my dissatisfaction with Jose, he began to be very condescending and frankly started to get rude. They have lost my service.

I am going on vacation in 2 days and walked in last minute to see if they could do an all around check. They were very nice, thorough and helpful! Ends up, I had a nail in my tire and they patched it up in no time! I appreciate all of their help!

My first time visiting I had no idea what to expect other than my dad uses them and had recommended Kerry's to me. The moment I walked in the door I was immediately impressed. The lobby was well designed and I was instantly greeted by one of the staff. They took the time to help me figure out what my car needed done, I'd come in because a warning light had gone on but then turned itself off. But I needed an oil change and a 60k mile check up/inspection, so they were able to take care of that. They gave me prices on everything before they started and also were able to work within my budget by giving me some discounts and telling me which things could wait until later, there was no pressure to do everything suggested on that day. I know very little about cars, so it would be easy to take advantage and charge me for work that doesn't need to be done. I felt so confident discussing my car with them. During the oil change I waited in the waiting room, which has to be one of the nicest waiting rooms I've seen at an auto shop! Very comfortable and quiet. But when they realized they needed to do some extra work I decided to use their free shuttle to go home to wait while the did the rest of the work, the shuttle service is great! All in all, I had a great experience, my car is all sorted, and I feel good about the price I paid. Will definitely be using Kerry's again!

My first time visiting I had no idea what to expect other than my dad uses them and had recommended Kerry's to me. The moment I walked in the door I was immediately impressed. The lobby was well designed and I was instantly greeted by one of the staff. They took the time to help me figure out what my car needed done, I'd come in because a warning light had gone on but then turned itself off. But I needed an oil change and a 60k mile check up/inspection, so they were able to take care of that. They gave me prices on everything before they started and also were able to work within my budget by giving me some discounts and telling me which things could wait until later, there was no pressure to do everything suggested on that day. I know very little about cars, so it would be easy to take advantage and charge me for work that doesn't need to be done. I felt so confident discussing my car with them. During the oil change I waited in the waiting room, which has to be one of the nicest waiting rooms I've seen at an auto shop! Very comfortable and quiet. But when they realized they needed to do some extra work I decided to use their free shuttle to go home to wait while the did the rest of the work, the shuttle service is great! All in all, I had a great experience, my car is all sorted, and I feel good about the price I paid. Will definitely be using Kerry's again!

Great service from first impression to the last.

Jason, and Troy took care of my issues and will be back again

They listened. Despite being unable to duplicate the issue, I asked them to take the car for a longer test drive. They did and found the issue. Friendly, knowledgeable, nice waiting room.

They listened. Despite being unable to duplicate the issue, I asked them to take the car for a longer test drive. They did and found the issue. Friendly, knowledgeable, nice waiting room.

Super friendly guys, quality car care. They give you an estimate of further repairs but don't pressure you at all!