Norterra
The prices are extremely high. For example, they wanted to charge $91 for a part which was the medium priced well known brand for $25. It goes on with much larger part margins for larger parts. So figure 3 times the amount. Certainly we all recognize they buy at a much lower cost. The labor rate was $140. So they charge the book rate, which the technician can accelerate thru much faster. Most likely half that time. Their selling point is the warranty is for 5 years or 50,000. Getting a bill for 75% of the value of the car, is nonsensical. Another BOHICA ( Bend over here it comes again) moment. It's a sad commentary how they can look you in the face and share those numbers, knowing they get a commission on each thing they sell. When I mentioned startled by the price, the next text was $900 less. So with the economy having gone south and tons of people out of work, that price was as close to a slap in the face, as I can remember. I was not a anticipating putting Kerry's children thru 2 semester if college. Also the $69 oil change was $82. If you can afford to through your money away, that may be a good choice for you, it was not a prudent choice for me.