Arizona Auto Repair

Last weekend my car, a BMW 550i xDrive, started to stall immediately after starting, with the car throwing a “fuel system malfunction”. I had it towed to Kerry’s Car Care, and after a $160 diagnostic charge, they figured out it was the fuel pump that delivers fuel from the tank to the secondary high pressure fuel pumps in the cylinder bays. It had completely failed and needed replacing. Now, RepairPal’s estimator said that a typical price for a tank fuel pump replacement for an F10-gen BMW 550i was $1700. Kerry’s quoted me $980, which I happily accepted and my car was quickly fixed and ready for pickup the next day. When I went to go pickup the car, they automatically knocked off another $100 without me asking, for a total price of $880 for what is typically a $1500-$2000 repair - incredible! My car started right up, ran smoothly, then I sent it on the on ramp and I felt all 450 of my engine’s horses restored. Amazing, quick service at half the price I was expecting. Kerry’s has earned a loyal, happy customer with me! Oh, and one minor thing I was impressed with was the fact that I could view all the invoices, their notes, parts, repair progress in real time, as well as authorize the repair, all online!

Quick service. Quick turnaround. No issues.

I've been here twice and I've been happy both times. They communicate and I feel comfortable with their pricing. I'll for sure be coming back for any car needs.

I went in today (3/7/22) for an oil change. Jason was great and ensured I was taken care of quickly. He also recommended the 5 oil change special for $249, which appeared to be a great deal. When I returned to pay and all was said and done that $249 deal was actually $295, which included a $23.95 service fee and taxes. When I returned home. I discovered a leak so fortunately I live around the corner and was able to return. The staff at that time were not as helpful. Three technicians, and two sales staff ( neither of them being Jason) were standing around debating who was going to check my truck out. The three technicians basically ignored the salesman by stating they did not do oil changes and walked away. There was a young lady who finally said I guess I will take it in since no one else seems to want to do their job. I went and sat in the lounge and after about 10-mins the guy ( sorry did not get his name) came and handed me my keys. When I asked him what was wrong, he said the oil filter was loose. Nothing else was said and I left. I hope when I return for my next oil change I do not have the same experience and they perform the oil change correctly and completely.

Heater repair as well

I’m at the location on north 19th Avenue and Justin is AWESOME! He is very courteous, professional, and approachable. He quoted me an honest price for work done on my car.