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Arizona Auto Repair

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8 convenient locations
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM

1
Norterra

During an oil change the mechanic came in, showed me a spark plug with oil all over it and told me I had a gasket seal, leak. He also told me the inner side of my tires were worn thus meaning alignment issues. The estimate was around $800 just to fix the seal leak (mind you the part is only $40 online and youtube tutorials show the work takes an hour, if that). One of my friends proceeded to check my spark plugs and they were all dry. Just to confirm my friend's findings, I went to another auto shop and they confirmed I didnt have ANY of the issues Kerry's auto told me I had. If you don't do your homework and compare costs and get 2nd opinions, these guys will empty your wallets and get away with it because they do it with a smile.

We are truly sorry your experience was not to your satisfaction. We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. Thank you for taking the time to bring up these issues via your review. We will take your feedback into account as we work toward improving the way we do business.

- Norterra
1
Norterra

Con-artists! They told me my truck needed a rack n pinion which would total $2,400. I got an estimate at a shop off central and Deer Valley and they quoted $1,400. I get to that other shop, they take a look and say the rack n pin is fine, it was simply a bushing. Not only did I save a ton but the right issue was fixed, and fixed right. Way over priced AND scammers!

Communications are essential to a good experience and somehow we managed to fail you in this area. It seems we had a disconnect and clearly dropped the ball. Please know that your situation was an exception and we won't allow for repeats.

- Norterra
5
Norterra

5
Norterra

Who makes a major repair same day? These guys. Thank you!!!!!

5
Norterra

The place is great, cost is good and do just what they say they will do, get your car running right

Thank you so much for letting us know how we are doing!

- Norterra
5
Norterra

Great place..Mike and his great ATTITUDE got me as permanent customer here. Trust and honesty show on the face this place.

5
Norterra

Went in for a dead battery- they didn’t have my battery in stock so they had it rushed over from a different location. Waiting area is so much nicer than any other car place I have been to. Nice chairs and Netflix. Will definitely come back if I need anything else done for my car

We look forward to your next visit!

- Norterra
5
Norterra

Amazing service! I was helped by Jason who was very nice to work with. Very knowledgeable and took the time to explain things to me. He didn't try to sell me on things that I didn't need. I have absolutely no complaints. They did a great job and I have to mention, the whole place is very nice! Everything is so clean and they even have a seperate waiting area that beats anything I've ever seen. I'll definitely be taking my cars here from now on. I'm so glad I was able to finally find a great car shop who I trust and has great service.

We can't begin to tell you how nice it is to hear words of encouragement appreciation and praise. We want every single customer that walks through our doors to experience the same level of service. Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.

- Norterra
5
Norterra

Excellent service....checked out my alignment, gave me a quick quote and had me in and out in less than 45 minutes and about half the price of a Jeep dealership.

5
Norterra

Thank you for your feedback!

- Norterra
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Kerry's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Glendale (623) 939-9491, Phoenix (623) 572-2727, Mariposa (602) 476-2475, Norterra (623) 242-6564, Peoria (623) 440-2922, AirPark (480) 998-1605, Chandler (623) 224-2610, Gilbert (623) 224-2580 if you have any issues in accessing any area of our website.