Arizona Auto Repair

Although my car was there for over 24 hrs, somehow they missed that cylinder 4 was misfiring. I've been using Kerry's for years but I think it's time for a change.

Dropped off my car at 4 pm on Sat 7/10. They diagnosed it as a tire balance problem. However, their tire balancer was on the fritz, 3 guys called in sick 2 days in a row, their electricity got shorted out, yada yada yada. Had to call them repeatedly to get any info. We picked it up today Wed 7/14, but it was not repaired. They did give us a free alignment & recommendation to take it elsewhere for repair until they got their shop’s electricity fixed.

All the team mates at Kerry’s are courteous and have great customer service. My car was fixed in a timely fashion.

Brought my car in for two OBVIOUS leaks. I Pointed out the leaks THEY STILL INSISTED TO SELL ME water pressure Test and smoke test. When they could have placed the parts that needed replaced then done the test to see if there more leaks. Un ethical team hear at kerrys stealer shop.

The guys got me in , in a timely manner they were polite and after working all night they let me use the bathroom

Prompt and professional but they didn’t leave the sticker on my windshield reminding me of my next oil change and didn’t properly close/latch my hood until prompted.