Reviews - "AirPark" Location - Page 85

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Barbara Kaufman

12/20/2019

AirPark

Continue bringing my vehicles here because I can rely on their honest assessment and quality service

Barbara, we're glad you found an honest repair service in us. No one likes taking in their vehicles to get worked on only to be overcharged or lied to. We appreciate you and your business, and we'll be here whenever you need us. -Leah S., Customer Service Representative

- AirPark

Marc Yagoda

12/18/2019

AirPark

Always a good experience at Kelly’s Airpark Auto Service. John is great to work with and you don’t leave with a feeling that you got raked. Highly recommend!

It's wonderful to hear you had a good visit, Marc. We know what you mean about feeling less than satisfied with service, so we definitely do our best to avoid any and all situations like that. We'll always give our customers a fair price and the quality service they deserve. I'll be sure to pass your kind words on to John, and if you ever find yourself needing some more work done, you know where we'll be. -Leah S., Customer Service Representative

- AirPark

Todd Schwaba

12/17/2019

AirPark

They were very accommodating in all aspects of my 100,000 mile work...done on time very competitive on pricing and to my satisfaction!!!

Hitting 100,000 is quite the milestone, Todd, and we appreciate you letting us take care of you and your vehicle. We're glad that everything was done to your liking. It's like music to our ears when we get those types of comments. If you ever decide to go for another 100,000, we'd be happy to assist you on that journey. -Leah S., Customer Service Representative

- AirPark

William Scholz

12/16/2019

AirPark

Great service and they tell you the truth about the services needed to get your car repaired.

We'd never want a mechanic to be dishonest with us, William, which is why we try to be as transparent as possible when it comes to the services we recommend. Thanks so much for trusting us to get the job done, and we're glad we got you back on the road safely. You know where we're located if you ever need us again. -Leah S., Customer Service Representative

- AirPark

Thomas Urbas

12/13/2019

AirPark

Jacob & John are most helpful. They can't do enough to help the customer. They go out of their way to explain what the problem is and the solution. Always good experience there!

Thomas, we're glad to know you felt well-informed and cared for with us -- that should always be your experiences here. Please let us know if there's anything we can do to help in the future. -Leah S., Customer Service Representative

- AirPark

RayNa Landreth

12/9/2019

AirPark

The place is nice & clean. Guys were super professional and welcoming , I was a walk in and they were able to take care of my car same day, no problem.

We'll always help you get back on the road safely! We hope you'll let us know if there's anything we can ever help you with. -Leah S., Customer Service Representative

- AirPark

Thomas Leach

12/3/2019

AirPark

Kerry's hooked it up. I dropped off my 7 series, they were straight up with the diagnosis and didn't bend me over a barrel with the labor. BMW parts are expensive to begin with so good looks to Kerry's for not taking advantage. And a complimentary shuttle service to boot?? Will def go back.

We are always happy to help out. Thank you for taking the time to share your experience with us and the community.

- AirPark

Daniel Mankowski

12/3/2019

AirPark

I have been using Airpark Auto for over 10 years. Their service is nothing short of impeccable!!

Daniel, we're so thankful for your continued support over the years! It's been our honor to work on your cars and with you. We're always here if you need us. -Leah S., Customer Service Representative

- AirPark

Len Meyer

11/30/2019

AirPark

Unbelievable service! Took in 2003 VW I had just bought as check engine light came on. Several issues and parts John had to call all over to find. Stayed with it until all was right. They took it through emissions to assure it passed. Close to perfect as one can get. Extremely good prices. Want great service, prices and great communications will be hard to beat this place!

Len, to us, a job well done is one that has great service, price, and communication! We know car repairs can be stressful, but we're thankful for opportunity to work with you and provide a positive experience. Please let us know how we may help in the future. -Leah S., Customer Service Representative

- AirPark

Dave Nees

11/27/2019

AirPark

Dealt with John through the repair of the vehicle. Me living in Ft. Wayne, In. and helping my daughter out with her car Not really knowing what is going on can be somewhat difficult. John was very patient with me as we conversed over the phone several times. My concern at first was cost of repair and I needed some additional time to research the problem and the cost. We both came to a conclusion and a price that was much easier to swallow. I thank John for his patience, his understanding and the ability to still get her car repaired in one day

Dave, We are so appreciate of your review. Thank you for taking the time to highlight John. We are lucky to have great staff. We have many on our team like John who go above and beyond to make sure their customers get the repairs they need. We are so happy that all worked out for you and your daughter. I will make sure to let John know how grateful you are for his continued help.

- AirPark

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