Arizona Auto Repair

As a first-time visitor, I was very impressed by the cleanliness of the lobby/waiting area. The staff was very courteous and helpful and I have already recommend you to two of my friends!

I have been using Airpark Auto for years. I have 4 vehicles. Over the past 10 years, they have always been polite, honest, and efficient. Being able to actually trust the people working on my vehicles was a new and refreshing experience for me, from the review of my vehicle problem to the job being on time and reasonable pricing, I can only ask for one more thing, and that's a ride to my home after I drop off the vehicle . . . yep they do that too.

This company was recommended by a friend as fair and reasonable in pricing and professional. They don't do unnecessary work and are trustworthy. They did not disappoint. Our car needed AC refrigerant and an oil change. They performed what we needed when we needed it. I will return.

I have been going to Airpark Auto since they opened in 1985. They are the most honest auto repair place that I have ever come across. I would not consider any other place to have my car checked out for trouble. They are trustworthy, courteous, knowledgeable, and friendly. They do what they say they will do in the time they tell you the work will be completed.

I have been going to Airpark Auto for about 10 years now and have always received excellent service. They have always been very honest and have never tried to sell me something that I didn't need. The repairs are fairly priced and have always been flawless.

Great service and super people, Aaron and Kevin know their cars and always excellent experience .

I've been bringing my vehicles to Airpark Auto for almost 20 years now. Great people, great service.

This was one of the most professional auto shops I have ever dealt with. Unlike GMC down the street, who begs its customers for five star ratings with annoying surveys, this shop treats every customer with respect (including females).

Considering the shop doesn't even reply to personal emails about a bad experience, I will share mine with the public in hopes they don't get swindled as well. "Hello, After holding in my frustration with your auto store, I cannot let this go without expressing the anger I feel. About a month ago, I made an appointment to bring my truck in for service as it wasn't starting well or accelerating. I was told to bring the vehicle in at 9am on a Wednesday. I wasn't given a time frame, which was fine and told them I wasn't in a huge rush. I received a call as you were closing saying they didn't figure out the issue and need to hold it to look at it in the AM and will be done by 10am. I was dropped off at 4pm by my brother and my truck still hadn't even been looked at. The hood was up but behind another car in a service port, I assume they were letting the engine cool off. I waited there in the waiting room. An hour went by, and an employee came up to me and told me "they installed the incorrect wiring size so they are taking it out now and are going to be done soon." Just over 45 minutes went by, and I was told my truck was finished. To my utter shock, a $500 amount due was given to me. I have had spark plugs and wires changed on over 4 vehicles and never paid remoltely that high of a cost. I have mechanics as friends who laughed at me when I told them what I paid for this service. I asked for an explanation and was charged $246 for labor alone, "two and a half hours"... why on earth am I paying labor charges for an incorrect wire install?? I wasn't even waiting inside the waiting lounge for 2.5 hours and my truck wasn't even being worked on when I got dropped off!!! I was charged a large diagnostic fee. The wires were expensive but a typical to above average consumer cost charge. I didn't even ask him about the labor charge fallacy. I trust this employee he has been respectful to me in the 14 years I have brought my vehicles to your location for service. You have excellent reviews online and between locals I know here. I always have recommended your shop. Maybe because I'm a young guy that lives in Scottsdale they thought they could charge me a lot without me caring. Who knows. The level of disrespect in the charges makes me absolutely furious. I am blown away by it. Why am I paying huge labor fees (2.5 hours) when it took 45 minutes to install the *correct* wiring and plugs? I don't want a refund, I don't want a coupon or an apology, this is a loyal customer letting you know I will not be back. You might have the flawless ratings online but you have treated someone bad enough that you deserve a terrible public review of what I dealt with but I'm not the type of person to do that. I'm going to take my future business elsewhere and warn my friends what can happen to them if they blindly trust your business like I did. Public rating systems have their faults as I deal with them in my line of work but I do know I was absolutely ripped off with a smile. Thanks for reading I guess.

The staff was friendly and it was very easy to schedule an appointment. I never felt pressured to have any repairs done on my car I didn't want or need. I'm going back this week for an alignment.