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Arizona Auto Repair

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8 convenient locations
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 5:00 PM

5
Norterra

Always fast and reliable. Friendly service and no upwelling.

5
Norterra

Very good service

5
AirPark

Kerry’s Airpark Auto Service This Location They Do Excellent Job. Jacob Thanks For Help 👍🏻

Thank you so much for your kind words!

- AirPark
1
Glendale

Im sorry to say this but i had bad experience with Kerry's car care. I had them change my oil(synthetic) and drove home (less than a mile away) parked car in garage and went somewhere with my wife with her car. Next morning i was gonna go shopping but i noticed oil under my car and i freaked out. It was fresh engine oil that they out in yesterday that somehow leaked out. I was mad because if i had not noticed oil under my car i would have left and most likely bust my engine. I called Kerry's car care and they did sent 2 guys and they drove of my car to their shop and returned it an hour later saying they fixed it. I was never told what and why did this happened at first place. I trully thought they care more for their customers.

We are truly sorry your experience was not to your satisfaction. Our goal is always customer satisfaction and we clearly failed to deliver. This is not reflective of our operational standards. We are beyond sorry. Thank you for letting us know about this. Feedback helps us tackle issues and become a better business. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future.

- Glendale
1
Mariposa

I made an appointment and dropped my car off to have the AC serviced. They told me it would be a couple hours. I called 4 hrs later because I had not received a phone call yet. They told me they were just about to call me to tell me there machine was down and were waiting for someone to come out and look at it. They said they would call me back in 20mn to let me know. Again received no phone call and called back in an hr. I was then told no one could come out to fix the machine and could I drop it off another day. Here I am juggling cars all day and changed my schedule around for an appointment I had and now they want it another day. I came and picked up my car and did not make another appointment because they said they would call me Monday and make my car a priority. I did not receive a phone call so I called Wednesday afternoon. I was put on hold and then told the machine wasn't working and could I go to another location in Phoenix. At this point I will not be going back or recieving service. I wasn't even offered a discount or anything for the inconvenience and lack of following up with a customer.

Communications are essential to a good experience and somehow we managed to fail you in this area. Thank you for letting us know about this issue, we really want to solve it. When your schedule permits, please give us a call at 678-355-0002 EXT. 104. We want a chance to resolve this.

- Mariposa
5
Mariposa

Quality service, polite employees, and an overall great experience with this company. Would highly recommend to anyone looking for affordable car repair/upkeep.

Sabrina, Thank you! We appreciate your support.

- Mariposa
1
Norterra

Have had three separate visits where I had to return because the job was not done right the first time. When they did my brake job, I had to return twice....three total visits to get the brakes to work right. **Update 4-19-19** Had to bring my truck in for the 4th time to get my brakes fixed correctly. It was a warranted repair. I think they may have finally done the job right, but the technician left a right rear tire lugnut loose to where one more turn and it would've fallen off. Luckily I noticed this careless error before the nut fell off on the freeway and smashed through someone's windshield. Kerry's really struggles to do any job correctly the first time.

Hi Mr. Clayton. Thank you so much for taking the time to reach out to us. I am so very sorry to hear that you did not enjoy your experience with our team. I will pass your feedback along to our leaders, and ensure that it is used in order to improve customer experience not only for yourself, but all future customers as well. We hope to have the opportunity to serve you again soon, and provide the top notch service that you deserve.

- Norterra
5
Glendale

Nice and friendly service...reasonable wait time...1/3 the time of Walmart. They offer a shuttle for vehicles left and they inspected a leak for me. Air conditioned waiting room with comfortable chairs, TV, free water & coffee, plus soda machine. Will definitely recommend.

Gloria, I'm so happy to hear you were pleased with your visit at Kerry's. We appreciate your feedback.

- Glendale
5
AirPark

Appreciate all the information on the issues in my vehicle always treated alike a real person at this place

5
Norterra

Professional and time efficient.

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Kerry's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Glendale (623) 939-9491, Phoenix (623) 572-2727, Mariposa (602) 476-2475, Norterra (623) 242-6564, Peoria (623) 440-2922, AirPark (480) 998-1605, Chandler (623) 224-2610, Gilbert (623) 224-2580 if you have any issues in accessing any area of our website.