Mariposa
I really think your labor cost is too high consider I am paying for full Coolant system flush for $170. Wouldn't that included removing some the radiator hoses too? So I have to pay another $220 for labor for just the radiator hoses replacement? Also Have a problem with the $250 (were told $129 over the phone) for transmission flush. After I ask about it then you gave me $100 coupon off the total repair bill. Still many of your services charge are way too high compare with Big O Tires and Flectcher's. This is my first time here. I lived in the north valley for 15 years and thought I would give this place a try. I know there are a lot of people and also a lot of shops here. The reason I agreed to the repair was That I didn't wanted to waste time driving and waiting. Oh well live and let learn. BTW, with all that money I pay, my car coolant reservoir was not even filled. It was still the same low level as when I brought my car in this morning. Just smh that even the simplest task was over looked and I don't even want to think what the other (major) tasks that I can't see were even perform? I don't mind paying more money as long as the tasks were done with great quality so I don't have to waste my time or your time. Just disappointing. FYI, parts cost were not included, just talking about their labors cost. BTW, $64 was charged for "shop fee". WTF unheard off!
We are sorry to hear you had a less than satisfactory visit with our business. We would love the opportunity to go over your ticket in further detail as it seems there may be some miss communication. Please reach out to us [email protected]
- Mariposa