2
Mariposa

I really think your labor cost is too high consider I am paying for full Coolant system flush for $170. Wouldn't that included removing some the radiator hoses too? So I have to pay another $220 for labor for just the radiator hoses replacement? Also Have a problem with the $250 (were told $129 over the phone) for transmission flush. After I ask about it then you gave me $100 coupon off the total repair bill. Still many of your services charge are way too high compare with Big O Tires and Flectcher's. This is my first time here. I lived in the north valley for 15 years and thought I would give this place a try. I know there are a lot of people and also a lot of shops here. The reason I agreed to the repair was That I didn't wanted to waste time driving and waiting. Oh well live and let learn. BTW, with all that money I pay, my car coolant reservoir was not even filled. It was still the same low level as when I brought my car in this morning. Just smh that even the simplest task was over looked and I don't even want to think what the other (major) tasks that I can't see were even perform? I don't mind paying more money as long as the tasks were done with great quality so I don't have to waste my time or your time. Just disappointing. FYI, parts cost were not included, just talking about their labors cost. BTW, $64 was charged for "shop fee". WTF unheard off!

We are sorry to hear you had a less than satisfactory visit with our business. We would love the opportunity to go over your ticket in further detail as it seems there may be some miss communication. Please reach out to us [email protected]

- Mariposa
5
Mariposa

Took my car to Kerry's for a routine oil change and to have my vehicles charging system checked. The oil change was completed in a timely fashion and Jose took the time to not only tell me their findings about other concerns on my vehicle but he took me to the shop and showed me first hand. Jose provided me with an estimate and there wasn't any pressured sales pitch. I appreciate their honesty and integrity and will continue to take my car there.

We are so glad we were able to help! Helping customers is what we love best!

- Mariposa
5
Glendale

I love this place, always friendly and helpful.

We're grateful for this excellent review, Lisa! Please just give us a call if you ever need anything. -Leah S., Customer Service Representative

- Glendale
5
AirPark

Kerry's hooked it up. I dropped off my 7 series, they were straight up with the diagnosis and didn't bend me over a barrel with the labor. BMW parts are expensive to begin with so good looks to Kerry's for not taking advantage. And a complimentary shuttle service to boot?? Will def go back.

We are always happy to help out. Thank you for taking the time to share your experience with us and the community.

- AirPark
5
Glendale

On time, very friendly, right price and not pushy

Thanks so much for your review, Ricardo! Just let us know if we can assist you in the future. -Leah S., Customer Service Representative

- Glendale
5
AirPark

I have been using Airpark Auto for over 10 years. Their service is nothing short of impeccable!!

Daniel, we're so thankful for your continued support over the years! It's been our honor to work on your cars and with you. We're always here if you need us. -Leah S., Customer Service Representative

- AirPark
1
Mariposa

If there was a zero star that would fit a bit better but I called to get an oil change and see how long it would take if I brought it in. . they told me 45 minutes. An hour and a half after I dropped it off I had to call to see what was going on as I had to pick up my kids from school .. they had not even started on my car and told me they would need an additional 45 minutes after the hour and a half they had already had my car sitting in the parking lot. Complete lack of respect for my time which is why I called in the first place to see how long it would take! Needless to say I won’t be returning. And I am still in need of an oil change!

Talia, We understand how frustrating this situation must have been. We try our best to get every vehicle in and out as quickly as possible. We apologize for inconveniences we have caused.

- Mariposa
5
Mariposa

Wow, this place is amazing and we're DEFINITELY going to take all of our future business back to them, even if we move across the city. They are super friendly and very knowledgeable. The manager (Jose) knew exactly what the issue was, suggested the most cost effective route, and then got it fixed fast!!! These guys seem to really care about the customer. Jose, and the 3 other guys we interacted with were all very professional and polite. So Impressed. 5-Stars x 10!

Wow! Thank you! We appreciate the high vote of confidence. We look forward to all your future visits with us.

- Mariposa
5
Phoenix

Always great service!! TJ is the best!! Actually everyone is super cool here and I’ve had good luck with this this place. Like all Automotive service industry it’s always difficult to make everybody happy 100% of the time but they do!!

5
Phoenix

They are just absolutely wonderful! I didn’t even have gas in my car and they had to drive around to feel the problem and I was in a hurry so they put in the gas for me! Always get treated like family! Jason is amazing! Helps me every time and honestly my family he’s there and we never have a problem.. never! Thanks for the great customer service!!!

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Kerry's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Glendale (623) 939-9491, Phoenix (623) 572-2727, Mariposa (602) 476-2475, Norterra (623) 242-6564, Peoria (623) 440-2922, AirPark (480) 998-1605, Chandler (623) 224-2610, Gilbert (623) 224-2580 if you have any issues in accessing any area of our website.