Peoria
If I could give this a zero star I would. I have given this location a benefit of the doubt not just once but twice now. I originally came in a little over a month ago to get my a/c looked at since they offer free inspections on the a/c. My a/c would randomly turn on and off and makes a ticking noise whenever it decided it did want to work, so I knew something was really wrong with it. I had an appointment at 11:30am that morning and did not get my car back until their closing time of 7pm all to tell me they could not find anything wrong with my a/c. So you’re talking that was 7.5 hours of time with my car and they couldn’t find a single thing wrong with the a/c. I let it go and chalked it up to they couldn’t get the a/c to randomly shut off. Jump forward to last week when I brought my car in around 4:40pm because again I was having issues with my a/c. Only this time my a/c quit working all together. So I thought, okay now they have to know something is wrong because the a/c quit working all together! Before we dropped my car off we called and asked them if this issue would be able to be looked at and possibly be fixed before closing for the day at 7pm. They said “no problem! Bring it in” so we did just that. Again, told them for the 2nd time that we would need the car back before the end of the night. It came close to 7pm and I came to pick my car up to find out again that they did not “have enough time with my car” and could not figure out what was going on with it and that their mechanic had to leave abruptly. When I showed up to pick my car up, it was just sitting in the shop with the hood up and no one was working on it. The front desk guy, Tyler really knows how to try and sweet talk people into thinking it was not the business’ fault and that these things just happen but not when it happens 2 times in a row. When they drove my car around for me to take it home, they parked my car in a handicap spot when I am not a handicap driver and when I got in my car it smelt completely of smoke and I am not a smoker nor is anyone in my family nor have I ever smoked or anyone else for that matter in my family. I am VERY disappointed and will never be returning nor recommending this business.