Mariposa
Went in at 10 am for an oil and filter change. Front desk attendants were genuine and very accomodating. Made me feel welcomed on my first visit. Attendant promised me around 2 hours to get things done..So I waited and preferred to stay in the lounge..Was cozy in there..Checked the time, 2 hours later, I took a glimpse outside, my car has been in the exact same spot, I realized that they haven't started the service just yet.Patiently waited for another hour expecting a crew member to give me updates on what was happening or why was there a delay..., 1 am passed and I was done...Cancelled my appointment and looked for another shop just because I felt that they didn't respect client's time at all...I hope this shop will start looking into these things..