Unfortunately I must downgrade the review for Kerry's Car Care. I was a loyal customer and came in for rack and pinion repair. I was told new parts would be installed (Greg) and only after pressing them later after examining the car they admitted they were refurbished and tried to convince me they were "better" but could not explain why they charged me 3x what refurbished parts cost (easily verifiable online). Was repeatedly told to speak to GM Devlin, but Devlin never returned my six calls over two weeks - and still hasn't. Will be pursuing legal action (I recorded all my conversations after they tried to charge me $86 for a cabin air filter change). They may be nice, but most con men are. Oh yeah, they try to push a WestCreek finance 90 Day No Interest deal, but the fine print is that after 90 Days IT IS 100% Interest!!! Criminal Price Gouging during COVID-19. EDIT: Went to another mechanic and they found the "new" rack and pinion was leaking. So...not only scammers, but subpar work. I shudder to think how they con the elderly. BBB complaint filed. AZ Republic reporter working on story. EDIT: I appreciate that West Creek financial has made every good faith effort to remedy my situation. I am very happy with the resolution and believe they will hold Kerry's Car Care accountable. I still cannot, in good conscience, recommend Kerry's Care to anyone and wish to warn any prospective customers from dealing with them.