Arizona Auto Repair

Brought my car for a routine oil change and tire pressure check. They recommended over $500 worth of services telling me the transmission fluid should definitely be changed and sealed within a few weeks because there is a leak. I declined the service for now to get through Christmas first and after driving the car home there is now fluid leaking into my driveway which was never there before!!! I’m sorry but I do not believe this to be a coincidence more like taking advantage of a woman who knows nothing about cars and I will never be going back there!

I’ve been going to Kerry’s for years. They are alway polite and friendly, honest, and provide reliable service. I would highly recommend

Updated (12/15/2020) I went again to get a degrease done on my Honda as there was some oil spill on my engine. After I got my service done I had some other issues that Kerry’s thankfully helped me on and they did such a fantastic job that my car continues to run astoundingly! I can not recommend these people enough!!!! Great service and a great customer experience 👍🏽 From (3/18/2020) - I went in for an oil change but appreciated the feedback from John as I got preventative maintenance done on my Honda and meanwhile certain prices seemed out of my price range they were able to price match with other vendors in the area for my spark plugs and even give me a student discount. The honest service here keeps me coming back, there’s no feeling of being sold on unnecessary maintenance as there is always a reason they point out an issue to you. At the end of the day you decide what you want done. The shuttle service for people with just one car is also a bonus. Honestly it’s hard to come by auto shops that don’t want to rip people off, so Kerry’s is a definite go-to. This has been my experience so far and I’ll keep going for my oil changes as they do a wonderful and reliable job.

I went to Kerry’s Car Care at Norterra Pkwy in North Phoenix today and paid for oil change and tire rotation. First time I’ve been there. My tires are marked so I know if they were rotated. They weren’t. They also didn’t set tire pressire to proper full inflation which is part of service included with rotation per their invoice. Some are 5lbs low. Now I doubt whether they even did the full synthetic oil change I was charged for as well. Sadly the one thing I didn’t mark was my oil filter before going in. I dropped it off at 10am with an appointment. Was told it would be 1-1.5 hours. I waited 4.5 hours. If I can’t trust them to do an oil change and tire rotation I surely can’t trust them for anything else or recommend it to anyone else. Really disappointed as I even have a Purple Heart license plate on my vehicle, yet their employees apparently saw me as a target. I feel I just wasted $79.02 today, plus my time, and now I have to go elsewhere to get the same service I just paid to receive. I’m sure they would claim this was an innocent oversight, but I guess we will never know.