Arizona Auto Repair

I came in on a Friday afternoon without an appointment. Justin was able to get me in and get taken care of. This was my 1st visit here. Ill definitely be a returning customer.

I feel like they got over on me. I paid $1600 for what they said was an easy fix, now Almost a full week later they still have my truck and it’s worse then when I brought it in. I am extremely dissatisfied and regret bringing my vehicle here. Definitely will not venture out again, Grulichs definitely is the way to go. They provide an all around better service.

I feel like they got over on me. I paid $1600 for what they said was an easy fix, now Almost a full week later they still have my truck and it’s worse then when I brought it in. I am extremely dissatisfied and regret bringing my vehicle here. Definitely will not venture out again, Grulichs definitely is the way to go. They provide an all around better service.

I feel like they got over on me. I paid $1600 for what they said was an easy fix, now Almost a full week later they still have my truck and it’s worse then when I brought it in. I am extremely dissatisfied and regret bringing my vehicle here. Definitely will not venture out again, Grulichs definitely is the way to go. They provide an all around better service.

Fantastic team Keep up the good work

Fantastic team Keep up the good work

Fairly new customer and had my oil changed a few months back; was very happy with the outcome and service. But after taking my car in for some A/C repairs, I am considering other mechanics. The only reason I can do 4/5 stars is because of the excellent customer service from David. My A/C stopped working shortly after repairs, and after popping the hood I found spare parts hanging out next to my engine from the repair. I tried to get some sort of compensation towards the continued repair, but management could not make it happen. Which, I understand. Labor cannot be waived, however, I cannot believe a thorough job was done in the first place if my old A/C valves are being left next to my engine. And I did not like that management downplayed that fact. Still, David from the Norterra front office was beyond helpful. He took time to have extended conversations with me and do research on my options for continued repair through Kerry's. But price could not be negotiated, so I walked away. Kerry's has a ton of WIP cars going through daily, which shows they are successful and trusted! But if high inventory causes mechanics to overlook truly finishing the job and rushing through repairs, then I cannot assume my car was taken care of.