Glendale
Made a 7am appt for a simple oil change, was told an hour or less. Fine, we all know there are hundreds of drive up oil change places but I’ll pay more for an appt. So I show up only to be told 2-3 hour wait. Why give out appts if they don’t honor them? I work by appointments and expect those making the appt to show up while I respect their time and see them at their pre-set up appt time. Their response to me showing up for a scheduled appt at 7am in my day off, “sorry”. What? Show up to your dental appt at 9am for a 9am appt and be told we’ll see you by noon. Hmm work for you? Nope you’d be out the door, so why is this ok? Btw, it’s happened before and I dismissed as a bad day, now it’s a habit.