Arizona Auto Repair

Took my car in because the door handle wasn't grabbing to open. They said that the entire door handle would need to be replaced but they recommended doing a repair on the piece broken for $200 instead. Talked me into it by saying that there's a 5 year warranty on it so if it broke again, just come back in and they would replace it. 2 months later it broke again. When I brought it back in, they refused to honor the warranty saying that they can't just keep replacing the same part. Which is the opposite of what they said to talk me into the repair in the first place! I left it broken for a few months and decided I'd call a dealership and have them replace the entire handle. Just had it replaced and the dealership said that there was a part on the handle that was worn down and it's now working, but to be gentle with it because the actual problem is a part that interacts with the handle and eventually I'll have to replace that. So Kerry's didn't even diagnose the problem properly to begin with and took $200 from me for nothing! Also they quoted me almost $500 to replace the handle and the dealership only charged me $277. Would not recommend this place to anyone!

I walked in this morning because my 2020 vehicle was over due for its oil change. I was very happy that they were able to get me in without an appointment and that they said the wait would only be an hour. The service advisor was very nice and I appreciated that they showed me the dirty filter after replacing it. They weren’t pushy with upselling and the advisor was very knowledgeable and took the time to explain things to me. My vehicle was done on time and when I got inside my car I noticed the new oil change sticker had a smiley face on it 😁. I think that’s so sweet and it made my day! I’ll definitely be coming back!!

I have been going to Kerry's for at least a couple of years, mostly oil changes, etc. but sometime more depending on the problem. I am satisfied that Kerry's does good work at a fair price.

Very polite and great customer service! No judgement at all! Lmao!

Worst experience ever. I called to make an appointment I brought my car in at the appointment time which was 11 am. Called at 3pm asking for an update. I am then told they haven’t even looked at it and didn’t know if they’d get to it today. Why did I make an appointment?!!! Moral of the story, don’t waste your time went to brake master and was able to be in and out within an hour. Awful awful service here

They always go above and beyond to satisfy their customers.