Arizona Auto Repair

My experience has always been nothing but perfection when it comes to customer service and telling me what I need to hear not what I want to hear. Sure I don’t like hearing that I need to spend money on expensive repairs but at least I know the root problem and have it transparently communicated to me. Looking at some of these reviews online I don’t understand some of the negativity. I’m sure each situation is different but so are customers personalities. I’d rather go somewhere where it takes an hour for an oil change than a five minute screw job that creates problems later on down the road by missing something or being in a hurry. If you’re looking for a quick shop that just does what YOU think you need only then this isn’t your place. However, if you listen to them, they’ll keep you safe. Cars have repairs through their lifetime, miles create damage so at least I know within that hour, they will look for things wrong, take pictures, and diagnose any issues right then and there. I’ve been coming here since 2020 and I’ve had multiple vehicle serviced here. I own my own driving business and so I see the shop once a month if not more as I put on thousands of miles. James, Michelle, and of course Mama T always take care of me, I won’t go anywhere else because of their treatment. I live 35 miles away from the shop, worth the distance.

Friendly staff, great work, and timely service. I was treated well by the staff. Everything was explained to me, and even with several required repairs my car was done after a couple of days.

I have been using Kerry’s for a while now and feel a good level of trust. They also work to make their service convenient for me when I had a change of schedule. They are super to work with!

Best customer service ever! Staff and management are extremely knowledgeable and fantastic to work. The only shop I will use from now on!

My go to shop in Scottsdale.

Customer Service is still alive at Kerry’s Airpark Auto Service! Excellence service highly recommend!

James explained what needed to be done I'm happy with all the repairs, will continue to have my service at Kerry's Airpark Auro Service.

I have taken my car to Kerry's twice now and each time has been a great experience. Upon my second visit James and his team dug deep to figure out what was going on with my car. Turns out my car needs a new engine, which was a huge shock and a stress on me. James went above and beyond to find out that my new engine would be covered under a warranty that I didn't even know existed for such a thing. James gave me all the details to give to the dealership and now my car is being taken care of. I want to say thank you so much to you and your crew for taking the time to help me and make this process as smooth as possible. I couldn't recommend this establishment enough if you want to be treated with respect, have your concerns heard, and receive amazing service. I will be a loyal customer for as long as I am living in the Scottsdale/Phoenix area. Thank you!