AirPark
Wanted to change my front brakes. Told over the phone I'll need to bring the car down for an estimate, ok so I did. Upon arrival I'm told that I have to leave it for 2 hours for a "courtesy" inspection, which is annoying because they failed to mention that over the phone and I wasted 30 minutes on a round trip. They refuse to give even a rough estimate over the phone for changing the brakes. This is very bizarre to me as out of the few shops I've called, they're the only ones that will not do a general estimate over phone but will do a general estimate after an "inspection" I refuse to waste an additional 2 hours of my time without knowing what the potential cost of doing business would be, especially when the service is as black and white as parts/labor. If you cant give me a rough estimate like other shops, then you wont win my business. This was the first and last time I'll be interacting with them.