Kelly's is a great alternative to taking your car to the dealer. Their customer service is outstanding and they seem very fair with their prices thus far. I had Kelly's work on a 2002 Explorer (with only 50K miles) and they did a standard oil change, no problem. In addition, I had AC issues with this particular vehicle and was worried due to its age it might be very expensive to repair. However, I feel confident they did not take advantage of the 110 degree heat here and identified the real problem and didn't make the issue into something it wasn't. Kelly's was timely with when they said the vehicle would be ready, has a shuttle service and is very professional. How Refreshing! Very reasonable bill, and I will be back with the other cars we own.