1
Norterra

Should be 0 stars. My wife took her car here for an oil change a few weeks ago. She also had a slight oil leak, which we knew about. Asked if they could check that out. They say it's a oil pump and seals. They quote her $1800 to fix the problem. She's says no, they change oil and she's on her way. A few days later we noticed a considerable size puddle of oil on ground. We take to another auto shop. They check it out and come to find out. The mechanics at Kerry's stripped out threads on oil pan and over tightened the oil filter so much that it cracked the housing it screws to! And it wasn't the pump it was Kerry's trying to scam an innocent women! It cost us a $1000 to fix their shotty work. Please don't go here! Bad business practices. I've contacted BBB and will be contacting other sources.

Please know that we are listening. We stand behind our work, and our repairs come with a 5 Year, 50,000 Mile Nationwide Warranty. We highly encourage our customers to bring back any issues to any one of our locations for resolution. Please contact me at 815-408-9046.

- Norterra
1
Norterra

Should be 0 stars. My wife took her car here for an oil change a few weeks ago. She also had a slight oil leak, which we knew about. Asked if they could check that out. They say it's a oil pump and seals. They quote her $1800 to fix the problem. She's says no, they change oil and she's on her way. A few days later we noticed a considerable size puddle of oil on ground. We take to another auto shop. They check it out and come to find out. The mechanics at Kerry's stripped out threads on oil pan and over tightened the oil filter so much that it cracked the housing it screws to! And it wasn't the pump it was Kerry's trying to scam an innocent women! It cost us a $1000 to fix their shotty work. Please don't go here! Bad business practices. I've contacted BBB and will be contacting other sources.

Please know that we are listening. We stand behind our work, and our repairs come with a 5 Year, 50,000 Mile Nationwide Warranty. We highly encourage our customers to bring back any issues to any one of our locations for resolution. Please contact me at 815-408-9046.

- Norterra
5
Mariposa

BEST OIL CHANGE SERVICE I'VE EVER HAD! Kerry's is awesome. They got me in same-day. I wasn't pressured into anything extra or given a sales pitch. These guys were respectful, professional and fast! They also Shuttled me home while I waited, and picked me up when my car was ready.

We are so glad we were able to be everything you needed us to be! Thank you for sharing your review with us!

- Mariposa
5
Glendale

With my emissions being due in less than two weeks, I was struggling to find a place that I could get my car fixed so my check engine light wasn’t on. I found Kerry’s auto care very close to my house and asked if they work on bmw’s, to which a really cool guy named Greg stated that they have mechanics who know bmw’s Very well, as well as his knowledge that he was telling me while he ran my codes. You can’t beat this places prices, you can’t beat their customer service, and if you have an older bmw but don’t want to pay an arm and a leg for repairs, this is definitely the place to go! Would definitely recommend this place to ANYONE who needs ANY car fixed.

We are so excited to have earned your support! Thank you so much for taking the time to try us!

- Glendale
5
AirPark

I had some tough questions and a very difficult problem. The guys worked on it for a month with no success. They even had it towed to a different Kerry's where a mechanic with additional experience would be able to do the work. The whole crews at both locations knew all about what was going on and kept me updated. After countless hours and a plethora of mechanics my vehicle was unable to be resurrected. I went to pick up my ride and settle the bill, to my gracious surprise they didnt charge me a thing ($0). I would recommend these guys for any automotive problems.

We are so sorry to hear about your vehicle. We are glad we were at least able to try our absolute best with the situation. Thank you for letting us know how we are doing.

- AirPark
5
Mariposa

My husband needed a quick simple oil change but couldn't afford the full detailed one 180 auto usually offers. They quoted us a smaller price for a basic oil change and we agreed to it, then they lowered the price, even more, when they realized one of the services didn't apply! We didn't have to point anything out to them or ask for a rundown of what they did. We just picked up the car and saw a lower price than they quoted. That's what I'm looking for: someone to look out for us when we don't know enough to look out for ourselves. Thank you, ladies!

5
AirPark

Great job getting me back on the road quickly.

We are so glad we were able to help you out!

- AirPark
5
AirPark

Great customer service and honest service I can trust.

Thank you for your feedback!

- AirPark
1
Mariposa

I went to go get an oil change and I have been coming to Kelly’s car care for the past 6 months to get all my service done. Mike the “manager” insisted that I have to get my oil pan fixed and I can not leave until I do. They broke my drain plug and he insisted that he fixes everything wrong with my car. I went in Thursday afternoon, I did not get my car back until Saturday afternoon. He kept lying to my father and kept changing his story. They broke my drain plug and they still charged me for it. I only wanted my drain replaced (which they broke) and he still wanted to charge me 600 dollars because he assumed that I wanted my oil pan gasket replaced since I agreed upon it. I only wanted my drain plug replaced (which they broke). If you got time to wait for an oil change and have them pressure you down the throat to get something fixed and leave your car there for 2 days, go to Kelly’s Car Care. Had to pay 200 dollars for something that I never touched, and they still insisted on charging me for it! SCAMMERS!!!

5
Norterra

Will always bring all my vehicles here from now on!

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Kerry's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Glendale (623) 939-9491, Phoenix (623) 572-2727, Mariposa (602) 476-2475, Norterra (623) 242-6564, Peoria (623) 440-2922, AirPark (480) 998-1605, Chandler (623) 224-2610, Gilbert (623) 224-2580 if you have any issues in accessing any area of our website.