Reviews - Page 599 - Kerry's Car Care

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Jordan Osinski

8/17/2019

Phoenix

They had the opportunity to expedite my service which ALWAYS makes the customer happy. Also friendly counter service.

Thank you for the great review. We appreciate you taking the time to leave us feedback on your most resent visit.

- Phoenix

Katie Gant

8/17/2019

AirPark

Love these guys! Thanks for being so open and honest. I go here for regular oil changes and major repairs.

You are welcome! We are happy to help. Thank you for taking the time to keep us motivated with your positive review. We appreciate the kind words.

- AirPark

Larry Gorsich

8/16/2019

Norterra

A really good experience on my first time visit. I am from the neighborhood and like to make sure but I'm supporting local businesses. Kerry's is always busy every time I drive by. Services were performed in under an hour and they didn't try to oversell me anything and gave me advice on future maintenance. They have earned my business.

We are pleased you took the time to stop in and that we have earned your business. Thank you for letting us know how your first visit with us went and we look forward to many more.

- Norterra

Michelle Ehrlich

8/15/2019

Norterra

Very satisfied with your customer service. Jose waited on me and I was very pleased

Thank you for the kind review. We will make to sure to let Jose know that you were pleased with his professionalism during your visit.

- Norterra

Stacey Ervin

8/15/2019

Glendale

I feel very sad I feel that I was robbed from this company they told me that the AC all it needed was freon once it was charged then they would see if there is a leak anywhere. So I okay them to go ahead with the work they charge me $196 for freon which $36 was only for the freon and $137 was labor. I just feel very sad I will never use this company again. Even after they charge me $196 for the freon they told me it would be $3,000 just to change the compressor I just feel very very very sad. I only make 60 bucks a day I don't have $200 to just throw away and it really feel that I was robbed.

We are very sorry to hear that you had such a sad experience with our company. Please understand that we work very hard to maintain fair prices on parts and labor and maintain quality customer service. We appreciate your feedback.

- Glendale

fyreguy965

8/14/2019

Phoenix

Always a joy to work with these guys. #!!!!

Matthew Johnson

8/14/2019

Norterra

These guys are GREAT!!! they treat you very well and basically let you know what’s going on with your car. Zach thank you so much for the quick and amazing service from all of the guys in the back. Our car feels like a car again, I would recommend them to anyone. Very Professional.

Thank you! Your review is very complimentary of our staff. I will make sure to pass this on so they can all enjoy your kind words as well. We appreciate you sharing your feedback with us.

- Norterra

Sherry Brantley

8/14/2019

AirPark

Wow! First off, this was my 1st time coming here, and with the state of customer service these days, I had some trepidation. That all disappeared when I called beforehand and spoke with Jake. He answered all of my questions re: Emissions testing, costs & time to complete it. When I get to the Auto shop, im greeted by John immediately and can I just state right here & now, that John takes excellent customer service to new heights!! Everyone were professional yet Friendly. 2 important aspects that makes new customers return & returning customers loyal! I'll stop here to avoid sounding like a commercial. Lol! Can you tell? I'll be returning!! Thank you guys & gals!#

Wow! To say we appreciate this review would be an understatement. The team at Kerry's tries very hard to make sure they are always putting customer service as one of their top priorities. We are so pleased to see that Jake and John treated you with the best customer service possible. We are blessed to have such wonderful staff. I can't wait to pass this review on to them. It will be the highlight of their day. We are so thankful you took the time to let us know about your experience. Thank You!

- AirPark

Secret Blu

8/14/2019

Norterra

Prompt and courteous services. They never try to sell you services or products you don’t need or want.

We are so glad you were pleased with your visit with Kerry's and took the time to share your feedback with us and the community. We greatly appreciate it!

- Norterra

Blu

8/14/2019

Phoenix

Prompt and courteous services. They never try to sell you services or products you don’t need or want.

We are so glad you were pleased with your visit with Kerry's and took the time to share your feedback with us and the community. We greatly appreciate it!

- Phoenix

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