Arizona Auto Repair

James confirmed on the phone he would honor the $39.99 synthetic oil change price from my expired coupon. Very nice customer service I thought. I neglected to physically present the coupon. I didn’t think it was important since it was expired anyway. I was WRONG about this. I knew I’d have trouble when James told me he “had” to replace the cabin filter also for a grand total of $222. Then he asked for the coupon, which I did not have. I said that apparently he wasn’t going to get me on the upsale but would on the oil change. Double the coupon price. I asked if I could please pay the 80 bucks and get out of there. After James first condescendingly explained the use of a coupon, his manager jumped in to explain the physical presentation of a coupon approximately 3 additional times. I asked two more times if I could pay for the service. She wanted to continue to have it out with me, apologize to James that he had to deal with me, and add in dramatic fashion that I cannot come back. I would swallow a handful of broken glass before I’d get in 100 yards of that miserable woman ever again. Very important to physically present coupons or be lectured incessantly like you’re a mentally disabled child, which I am not. Please save yourself the nightmare and go to Midas. UPDATE: There is no scan code or anything on the coupon. Beastly manager barked at me about how coupons are the same at the auto body shop as the grocery store. False. You have to scan those coupons. It was a way to get in me in the door and TRY to charge $142 to replace the cabin filter I could get for 10 or twenty bucks at Auto Zone.

Great place! Great customer service, fair and non-pushy! We are new to this area and noticed Kerry’s in our neighborhood - gave them a shot and now I think we found our goto auto service place! AND they have a nice & comfy waiting area.

Extremely knowledgeable, helpful, and care about their customers.

Repeat customer. I am always treated like a king. Jason and TJ are great!

The staff at Kerry’s was so professional and friendly. They got my car ready in a timely manner and though I didn’t need it, I thought the fact that they offered a shuttle was a huge plus. Also, no pressure to do a ton of work to my car. I felt that they were very honest and straight forward. Thank you!

The staff at Kerry’s was so professional and friendly. They got my car ready in a timely manner and though I didn’t need it, I thought the fact that they offered a shuttle was a huge plus. Also, no pressure to do a ton of work to my car. I felt that they were very honest and straight forward. Thank you!

Avoid this KCC body shop at all cost! Believe me, you WILL thanks me later. I only have two words to describe this place. "Unprofessional and Dishonest"