I made an appointment online for an oil change that was advertised at $30. When I went in, I was spoken to about a full synthetic change, but was not told a price. When I returned, the price was $60. I paid and everything, but if a different price than what was advertised is going to be charged. It should be disclosed. Also when I went to my car that was waiting outside, the doors were not locked. That's leaving a lot up to chance.
Although we're happy we could give your vehicle an oil change, we're sorry if there was any misunderstanding regarding the price. You're always welcome to let us know of any issues before you pay so we can sort any problems out. We'll be here if you ever have any other questions or concerns. -Leah S., Customer Service Representative