Arizona Auto Repair

Required services were performed timely and ahead of schedule. The shuttle service enabled me to meet other commitments, while my vehicle was being serviced. Very friendly greeting and thorough post work explanation.

Loved the fact that they let you know what is some problems that need attending in the future, but do not pressure you to schedule appt. They are real with time waiting, and don't like them to rush on my car and make a mistake anyways. So they are true to what they say. Clean and nice waiting area. Reasonable prices.

We have used Kerry’s quite a few times and have never been unimpressed. The staff are thoughtful, accommodating, and very personable. The pricing is very fair and they are always giving you the best deal possible without having to ask. With them I feel like a person, not just another ticket. I would recommend them to anyone.

For what is a simple and fast fix if you have been working on a car for more then a few days. They will not give you prices over the phone, so I drove down thier and after an hour of looking at it told me it will take 3 hours... for just 5 nuts and bolts and a seal.... and it will cost over 500 dollars. The dealership was cheaper and gave me prices of the phone. After dealing with them I would much rather have a dealer fix my car then pay them to spend a day trying to fix something that should only take 30 mins to fix. This place is a joke.

Great service and the guys kept me up on their progress in getting the car repaired.

Ray and Jose great customer service thank you

Great place for car service! I will definitely use them in the future! Thanks John!!

Came to Kerry off a referral and heard some good reviews. I needed to have lights that I installed on my grill connected to a power source just to make sure it was done correctly, nothing special. Especially for mechanics that are knowledgeable about electrical components. But to my surprise, for what couldn’t of been more than 20 minutes of work to connect the lights directly to the fuse box ended up costing me over $100. Turns out they charged me for an hour of labor, and this was at a discounted rate? Not sure I’ll be back. Glad the lights work but ultimately my fault for trusting people too much. Should of shopped around first.

On 4/11/2018, I stopped at Kerry's Car Care on 25175 N. 67th Avenue in Phoenix for what should have been a 30-minute repair. Notes: 1. I have been going to this location for at least a few years. 2. I have had plenty of other bad experiences with this particular shop, including: a. an oil change when the oil couldn’t be seen on the dip stick - they forgot to add enough oil b. a botched brake job and had to come back several times to have it rectified I typically only go there because of convenience; it is less than a mile from my house. On 4/11 and 4/12/2018, after NINE (!) lies and a comedy of errors (e.g., watching 3 mechanics + the Manager wrestle with trying to install a tire on my new wheel) and damage to my truck and wheel (broke the stem), my truck had to remain in their shop overnight. I missed an appt. that evening; I ended up spending over 6 hours on this issue. Ultimately, I had to have another tire shop nearby do the work (which, by the way, took the other store 30 minutes). The Manager of Kerry's (67th Ave. location) told me they don't do tires very often, and that his tire machine was not the latest technology. I asked that Manager, along with another Manager at a different (Kerry's Car Care) store, several times to have the owner (Kerry) call me. A week went buy and I never heard back from Kerry, or anyone else in management. I would never go back to this location. I have had too many bad experiences with this store / location. The Manager of this location is friendly, but in my humble opinion, he is highly unprofessional and dishonest. Based on my experiences, their quoted time frames are unrealistic, their mechanics are inexperienced, etc. I am obviously very frustrated and upset ... .