Arizona Auto Repair

It's like automotive zen! Quiet, spacious work bays with highly educated service technicians that genuinely care abour your automotive well being! Even the waiting area is a calming experience capable of providing a safw haven while Bogi and her staff exorcise the demons out of your ride and get back on your way!

Auto repair shops are like hospitals: you hope not to frequent them, but are especially grateful when you've found a really good one. 180 Degrees Automotive is my new car clinic. Fortunately, I went in on a small matter: I only needed a place to bring my Wrangler for its first oil change. While I did not have the benefit of a friend's coupon (new customers receive 2 "free oil change" certificates to distribute), my Yelp check-in brought the total cost down to around $28.Service was friendly and helpful: a whiteboard greeted each client on the schedule by name. The chic glass-and-cement waiting area is the cleanest and most comfortable I've ever seen, with complimentary snacks and a Keurig machine for tea, coffee, or hot chocolate. Driver service was offered, even for my oil change. The number of satisfied, repeat clients for non-oil change matters who I saw processed through reception also boosted my confidence. I arrived for my 8:00 appointment on-time and left almost exactly an hour later, in less time than the 90-minute estimate given to me.Overall, my visit was a surprisingly pleasant experience that I never thought I would have at a garage.

Came in for an oil change and was told I didn't need one on a used Volvo I just bought. They could have done it anyway and gotten paid for it but instead they were honest and excellent. Got a free inspection and a new place to take all my vehicles that I can trust. Thank you for being awesome.

I went to 180 Degrees Automotive to get a second opinion. I had gone to my dealer for an oil change and got a call from them saying I needed $1200 worth of repairs -- and they couldn't wait. I was shocked at the unexpected assessment and they were shocked that I didn't say "yes" do them right now -- AND they made me feel like crap that I didn't care about my car. Instead I went for a second opinion.180 Degree Automotive took a look at my car. They agreed that one of the repairs should probably be done right soon as my water pump was starting to leak and it could affect my engine if the car overheated. Considering it's still hot in Phoenix, I agreed. They said the other repairs were less urgent, and recommended I get them done within the next 3 months, which was a much more affordable option.They explained things, didn't make me feel foolish and drove me to work and back to the shop to get my car. Never once did I feel like they were pressure-selling me anything. They treated me like a valued-customer.I highly recommend them.

Brought my SUV in for a check up/oil change before a road trip. I was very happy with how nice and informative they were. I was concerned at first that they quoted such an expensive price for the hitch install, turns out they were being honest and up front, the other places were quoting prices that were not the whole story. I did find a place that beat their price, but only by 10 bucks, I went with the other place cuz it was a lot closer to where I live... I would be back when in need of a trustworthy mechanic.

I couldn't be happier with my 180 experience. I was referred there by a friend, so I got a free oil change. Along with the oil change comes a free 30 point inspection of the car. The thing that I really appreciated was that they did find I should change out three different fluids, but instead of insisiting I do them all that day, they suggested we break them out over the next three oil changes I have. They were very good at explaining everything as well, so I don't feel like they were trying to rip me off or add services I really didn't need.Oh, and I did I mention their waiting room? It's amazing! Very urban/modern with a coffee maker, great music, etc. I actually was sad I didn't just work from there that day as it was really comfortable. :)

I love this place! The waiting area is more comfortable and welcoming than my home. The staff is helpful and charming. The work is always honest and clearly explained. I would never let anyone else touch my car. So glad to have an auto repair shop run by people who clearly care so much about their customers!

I was absolutely dreading being up this early today to bring my car in. I'm definitely not a big morning person and sitting in the cramped waiting area of an auto mechanic shop sounded miserable. I arrived and was pleasantly surprised to find new facilities from my visit years ago to 180. My previous experience was satisfactory and went as well as could be expected (hence I was happy to use them again today) but today I'm happy to report that they far exceeded all expectations with their new, beautiful location that I would have been happy to hang out at! That being said, I didn't have to hang out there because I was offered a ride to a nearby breakfast spot. I'm writing this review while eating an omelette. Terrible morning turned actually surprisingly pleasant. Thanks, 180! Wonderful staff and honest, reliable results.

I've always been a fan of 180 Degree Automotive, but this last event was pretty horrible. Roughly 20 days ago I started my 2003 Ford Taurus and it started missing and the check engine light came on, so I had it towed to 180 degree auto. They checked the car out for a day and said one of the cylinders wasn't firing and they were going to change out the spark plugs on the suspected cylinder and see if that was the problem. Turns out it wasn't, so they told me it could be the following issues:1. The ignition coil2. The Engine itselfThey suggested replacing the ignition coil first for $530. So I OKed it since I had little choice. After replacing the coil I was called and told that it didn't solve the problem, but "made it slightly better", and that they'd have to replace or dismantle the motor which would cost thousands of dollars. After talking to family it was decided it would be better for me to find another car, and I was ready to sign the title over to 180 degree auto for the $530 bill (yes they were still going to charge me for the ignition coil even though it basically solved nothing). I rented a car since my fiancee would lose her job since she wouldn't be able to get to work. After car shopping for a few days (180 Degree was looking into how to go about the title issue), and talking to family, they decided they would help repair my old car and replace the engine since it would be cheaper then getting another car. We were quoted $4100 (so basically 4630 if you add in the ignition coil).This was decided on Wednesday the 12th of June, and 180 Degree found a used motor with less then 100k in miles. They got the motor in Monday and discovered it had water in it so they sought out another, this next one had even less miles on it. They got it in yesterday (Wednesday the 19th) and when talking to the owner of the motor they discovered that they had "bad information" and that the cylinder that they thought was the problem wasn't really it, and the REAL cylinder was misfiring because, get this, a bad spark plug wire. So after 20 days and $540 later in rental car bills, they tell me that they made a mistake and it wasn't the engine but a spark plug! They fixed everything for free (including waiving the ignition coil replacement bill), and even did an oil change. Trouble is that I was still $540 in the hole for their blunder and while I appreciate their honesty, it is unacceptable that something like this happened.I haven't decided if I am going to push for compensation on our rental car, but it would be nice if they comped it somehow because it seems to be the right thing to do. This was an EXTREMELY costly mistake that could have been MUCH MUCH worse if the decision wasn't made to replace the motor. My car would have been given to 180 Degree Auto that wasn't really broken and I'd likely be stuck with a car loan on a used car. I respect Bogi, the owner, and her staff, but I can't let this issue slide, it is too big to let go.Update:Bogi, the owner, contacted me and we came up with a fair solution to reimburse my expenses. She was clearly disappointed in how things went down and wants to do everything she can within reason to make it right. Will be changing my review because she has really shown honesty and integrity through this nightmare for all involved!Update Number 2: Received a surprise delivery from Edible Arrangements today from Bogi the owner. Really impressive and like I've always said you find the true worth and integrity of a business when something goes wrong, whether bad or good. With 180 degree I think they have demonstrated they care about their customers and mean it.

This Place Rocks! Love the fact that they are honest and there prices are no where near Mercedes! The Staff is always awesome and very friendly! The Mechanics Rock! I like to request Angel because she gets the job done! Bogi the owner is amazing! You can'y go wrong with any of the Mechanics though. I love that when my service is complete they always have a treat waiting on your seat. : ) The waiting room is awesome. They have wireless so I can literally work remote! A must service for your vehicle!!