Norterra
Made me bring a coupon that they knew they offered. I called for them to pick me up, waited 45min and never came. Had to take another car there. When I brought up the issue, very few words were exchanged. Just took my money and said have a nice day. I'll never come back to this place. When your super nice to take in my car and not care about issues after then that says no professionalism. I'm never coming back. UPDATE: After posting this I got a phone call from the director. Super nice guy and apologized for the service. Even though the experience was not great at all, the fast response was more than enough to change my rating. Thanks for reaching out and getting my feedback. Still not coming back but good to know there will be accountability.
We are glad to hear we were able to reach you in order to resolve this issue. Again, please receive our most sincere apologies for this matter and know that we are looking into the issue.
- Norterra