4
Phoenix

When scheduling an appt online make sure u call Kerry's car care 1st, according to them their scheduling system doesnt reflect appts already made so when they tell u ur vehicle will take 1 hr, be expecting 2 1/2 to 3 hr wait, this was for an oil change. And dont expect a sincere apology for ur long wait either just one that will get u out the door with many excuses to follow. But the tech that worked on my vehicle was really good he even offered a free tire rotation for my long wait and so his service was a 4-5 star rating. Otherwise for my 1st time there my experience was ok & BTW they have a nice waiting room. 😎

We greatly apologize for the duration of time you had to wait for your oil change. We appreciate you bringing this to our attention, It is unlike the staff there to be inattentive. However, We are glad you liked our waiting room.

- Phoenix
5
Mariposa

Mike at the Mariposa location treated me really well. The work was done in a timely manner and everyone was just super friendly.

Great! I will make sure to share your kind words with Mike. We are thrilled you were satisfied with your visit. Thank you for sharing you experience with us.

- Mariposa
5
Mariposa

I like the guys at Kerry’s auto. They do a good job and their pleasant to deal with.

Thank you! The staff will be delighted to hear of your review. We appreciate you letting us know how your visits go.

- Mariposa
5
Glendale

The entire front desk was awesome, great people that do great work equal a great business. I will definitely be back. Again Thank You. Eric Lyons

We appreciate the thoughtful review! Thank you for letting us know how your experience at Kerry's Car Care went. We look forward to seeing you again.

- Glendale
5
Phoenix

Very professional and courteous. They explained very well what needed to be done. I appreciated the shuttle back to pick up my truck when it was done.

1
AirPark

Worst service I’ve ever had! Came in for what I was thinking was going to be a synthetic oil change at 49.95. After my vehicle was in the shop for about 30 min one of the gentleman showed me my air filter and that it needs to be replaced etc. I said no then the guy is like let me see what I can do etc etc. I overheard the gentleman speaking with the parts guy over the phone about the air filter and he said like 8 bucks for it huh or something along those lines, they tried selling me the same filter for about 38 bucks and some change. Be careful of this shop I definitely would not recommend it, especially with how much they’re up charging people. I know a lot of people and they won’t be coming anywhere close to Kerry’s Airpark auto service or kerry’s car care. Also on a side note shouldn’t be so pushy to make an air filter sale, especially one you’re trying to up charge extremely high. Don’t waste your time with this business, go to a reputable shop.

We are sorry to hear that your experience was less that exemplary. However, we have no record of you in our system. We would like to take some time to help sort this matter out. This is not the operational standards for our business and we do apologize. Would you please take a moment to email us at [email protected] and we will make sure to straighten this all out. Thank you for taking the time to bring this matter to our attention.

- AirPark
5
Glendale

Super professional and super nice service

Wonderful! We are delighted to hear your experience was so great. Thank you for taking the time to review Kerry's Car Care.

- Glendale
1
Norterra

Got recommended to Kerry's car center decided to give them a chance took 2012Nissan Quest in it was making a bad vibration sales associate told us it was probably the mass airflow censor so I ok he said we would have to pay $65 dollars to have his mechanic look at it I asked him if that was the problem how much would its cost in total he said about $390 to 400 I said wow ok and he said they have all these awesome warranties which made me feel all warm and fuzzy so said ok he said it will be about 4hr job so agreed so they gave us a ride home they called us car was ready went to pickup car was park on the side of shop hood still open sales associate said we were ready to go lucky me the hood was open car was missing the air intake I said hey isn't there something missing he was like o snap forgot to put the air intake back on he said well air intake actually is not important i was shocked from, his answer, so I watched sales associate put it back on and he also said we needed a new air boot was ok for 400$ you can't replace it but he was in hurry get us out of there it was late and he wanted to go home so instead of rescheduling he sent us home drove of van was still vibrating and sluggish I was like WTF!! Really I looked at the recipe with dismay ?? What the hell did they fix nothing!! Meet with the manager Bobby he promised to make things right and call but never heard back.this place is scam. We took our van to Brake Masters they diagnosed the shacking issues and fixed right away for just $120,

We are sorry to hear about your experience with our company. This is not the normal operational standards for our business. We appreciate you taking the time to let us know about this situation. I will make sure to look into your visit and address this with the Service Writer who helped you.

- Norterra
5
Mariposa

Extremely friendly staff! Super quick and efficient service. I will definitely be returning!

Thank you! I will make sure to tell the staff of your review. We appreciate your feedback. We look forward to seeing you again.

- Mariposa
5
Mariposa

Excellence and fast service. Felt the difference once I got on the road.

That is fantastic! We are so glad we could help. Thank you for your feedback.

- Mariposa
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Kerry's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Glendale (623) 939-9491, Phoenix (623) 572-2727, Mariposa (602) 476-2475, Norterra (623) 242-6564, Peoria (623) 440-2922, AirPark (480) 998-1605, Chandler (623) 224-2610, Gilbert (623) 224-2580 if you have any issues in accessing any area of our website.