5
Norterra

These guys are the best in the car service game!

Thank you for your feedback! We appreciate your kind words

- Norterra
5
Phoenix

It is very clear to me that Kerry's has the customer's best interest in mind. Thank you for your help today!

Thank you for the kind review, please let us know if we can help you with any further car care needs.

- Phoenix
1
Norterra

Last year I had my radiator replaced and the technician failed to properly tighten down the clamp. The result was that I had radiator fluid leaking all over the place. Luckily I had done very little driving that day. So, outside of having radiator fluid all over my driveway, there was no permanent damage. This year I decided to use the coupon for a free oil change that they gave me after the radiator incident. The next day, I saw oil on my garage floor. Back I went to Kerry's, only to find out that the gasket wasn't tightened enough. If they can't get the simple things right (like properly tightening clamps or gaskets), I feel like I cannot trust them for another major repair. I will not go back here.

Kathy, We can see how this is a rather frustrating experience. We always try to ensure that all vehicles are returned in better shape than we got them in. We are taking the time to look further into this matter and we will be contacting you within the next 24-72 hours. We appreciate you bringing this to our attention.

- Norterra
5
Phoenix

Fast and thorough! Great customer service.

We are so happy to hear you were pleased with your visit. GREAT customer service is the only type of car care service there should be. Thank you for your review!

- Phoenix
5
Mariposa

Amazing service, honest company, they treated me As best as I could ask for. They gave me the full run down on what was going on and what’s NECESSARY to have done soon they’re not like a lot of shops out here not gonna name names but people that wanna get your money great service

We appreciate the review! We are always ready to help, so please let us know if we can lend a hand in any way.

- Mariposa
1
Mariposa

Bought a used car and took in for oil change and make sure it could pass emissions. The diagnosis belts need replacement, no problem, set appointment and find check engine light disabled and can shaft sensor error they didn't see that from the diagnostic?!

Mr. Norris, We apologize for the confusion on this matter but based on our records you came in and paid for an oil change. A oil change comes with a free visual safety inspection of your vehicle. You did not have any diagnostic work done by any of our ASE Certified and Trained technicians to pinpoint the cause of a failed emissions test and you declined the belts. We would love to help you fix the needed repairs on your vehicle and help ensure it properly passes emissions. Please don't hesitate to bring your vehicle back into shop at your earliest convenience.

- Mariposa
5
Mariposa

Great experience and environment!

5
Mariposa

Great service!

5
Mariposa

So professional and super quick service! They got me in on a Saturday, late in the afternoon and had my car ready two days before expected. They were so honest, and communicated with me well. We definitely found our new go-to car repair shop, which is so hard to find! :) thank you Jose!!

We work quickly to ensure your vehicle is repaired in a timely manner to get you back on the road safely, because we know your life doesn't stop just because your car does.

- Mariposa
5
Phoenix

Had a great experience. The shuttle service is outstanding and Tammy did a great job explaining what needed to be done and why. I am new to the area and it is a relief to find a car care service that is so friendly and responsive to their customers.

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Kerry's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Glendale (623) 939-9491, Phoenix (623) 572-2727, Mariposa (602) 476-2475, Norterra (623) 242-6564, Peoria (623) 440-2922, AirPark (480) 998-1605, Chandler (623) 224-2610, Gilbert (623) 224-2580 if you have any issues in accessing any area of our website.