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Visited Kerry’s Car Care for the first time for an oil change, and couldn’t be happier with the service! Jose was friendly, communicated timely and explained the services perfectly. I will definitely take my car back.
I drove in this Morning after discovering that a brake light went out on our 2001 Ford Taurus. I was greeted on entering the store by a friendly voice and told the representative what was wrong. He saw our car parked outside and looked up the vehicle repair history (I assume he was using carfax or some other car history database), all while we were talking. I gave him my keys and waited in their clean waiting room while he fixed the problem. I was in and out in 30 minutes or so. The tail light was fixed and I drove away very happy with how things turned out. I did not know it would be that easy. We are not regular customers but will become regular customers starting with our next routine service.
Very professional, nice got the job done quickly but I feel that their price for parts are RIDICULOUS. I have an 01Cadillac Seville STS I NEEDED A THERMOSTAT AND THE MAIN HOSE FROM RADIATOR TO RESIVOIR. I WAS CHARGED $79 for a $12 THERMOSTAT AND ANOTHER $79 FOR A $7.50 HOSE. I’m sorry to say I probably won’t be returning or recommending to any one.
They are always very friendly and professional. We have been using them for years.
Brought a car to them to diagnose any problems. Got me right in and gave me fair prices and good info. Friendly staff will be using them for my car repairs in the future.
I feel like I got cheated and hustled out of my money for a diagnostic. The print out I got did not even have any recommendations as to what needs to be replaced or prices. The print out that I paid $160 for only had the things I mentioned to them in the beginning. Then I got berated to pay $600 + for a part that cost $49. No one had masks on until I mentioned it to the associate that was helping me. I just felt very uncomfortable about the whole experience. Money down the drain in a damn pandemic!!! Won't do that again