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As always great experience

Just had my third repair finished. Once again great communication an excellent service.

All staff very helpful and concerned with addressing your problem. Provide free transportation to and from your home if the waiting time is long.

All the technicians were very courteous and concerned with addressing my needs. Provided transportation to and from my home because of the time needed for repair.

This is going to seem a little unusual but in a world where ppl are more inclined to say something negative over something positive ...I would like to share something positive. Oddly enough I did not actually use the services here. I called looking for pricing for diagnostic and repair after my check engine light came on and AutoZone told me it was my knock sensor. I spoke with David. He gave me the diagnostic pricing and and answered several of my questions - he was patient, upfront/honest, and very helpful. Even afterI called back to tell him I told him I found a more affordable option he was still very polite. If I honestly had the money to pay for the service through this location I would have chosen this place all based on how awesome David's customer service was. Ive worked in customer service most of my life and it seems to be a dying art in today's world so when I receive such great service I believe it's important to acknowledge it! Thank you David! Somebody give this guy a raise! At the very least a shout out!

I came in for a routine oil change and was genuinely impressed with the level of service. The staff was professional, efficient, and very attentive throughout the entire visit. What really stood out to me was how clean and well-maintained the lobby was—it had a modern, welcoming aesthetic that made the wait comfortable and pleasant. It’s clear they take pride not only in their work but also in the customer experience. I’ll definitely be coming back and recommending this shop to others.

The service and desk staff are always very friendly. I never feel like they are trying to ups me or any of the other customers I see them interacting with. They seem to do good work at a fair price and the waiting area is clean and comfortable. Fortunately, I have not needed to use them for any major repairs, but if I ever need anything that's where I will go.

I had another shop tell me I needed to replace my transmission oil cooler and the oil cooler lines. They quoted me $2,500 for the project. I opted to take my car to Elite for a second option. They diagnosed the issue, determined I didn't actually need the cooler, and fixed the problem for a fraction of the quote received by the other shop. I worked with David throughout the process. He was exceptional and provided great updates all along the way. I appreciate David and the work the shop provides and will be taking my cars here going forward.

I stopped by with a big nail in my tire and the guys got me in and out very quickly . I spent less money at Carrie's than I would have spent at the yantara. The price was right and the service was excellent . This is actually my second time stopping by with the tire issue and they took care of me both times.