Customer Reviews

No issues and my car was finished before I requested.

I have been using Elite for approximately 2 years now. I have found them to be reliable and honest on general maintenance and repairs. I highly recommend them.

I have been using Elite for approximately 2 years now. I have found them to be reliable and honest on general maintenance and repairs. I highly recommend them.

Kerry’s Airpark Auto Service took excellent care of my Jeep Grand Cherokee! They replaced my radiator, hoses, and a low battery, and even did a thorough inspection to make sure there weren’t any hidden issues. I really appreciated how transparent, professional, and efficient they were from start to finish. The communication was great and I felt confident that my vehicle was in good hands. Everything was done quickly and correctly, and I left feeling completely satisfied. I would definitely recommend them to anyone looking for honest and high-quality auto service!

Wow—never thought I’d be leaving a 5-star review for Kerry’s! This experience was a huge improvement compared to my previous visits. Jesus was incredibly helpful throughout the entire process. A while back, I had some poor work done on my ‘62 Galaxie and was given a 5-pack of oil change coupons as an apology. Honestly, the only reason I even came back was to use one of those free oil changes. I nearly tossed them and went somewhere else, but figured I might as well get something out of the situation. Turns out, the coupons only covered synthetic blend oil—none of my vehicles use that; they all require full synthetic. Not sure why they gave them to me in the first place if they couldn’t actually be used, but maybe that was the point. When I brought this up, Jesus explained that while they could use synthetic blend, it wasn’t ideal. Then, without hesitation, he said he’d upgrade it to full synthetic at no extra charge. That really impressed me. He also let me know that Jose—the manager responsible for the past issues—was no longer with the company. That was good to hear. While I was waiting, Jesus came in and asked if this was the first oil change since I bought the car. I said yes, and he informed me the drain plug was completely stripped and unusable. My first thought was, Great, how much is this going to cost me now? But to my surprise, he said, “Don’t worry, I’ll take care of it. The oil pan is fine—we’ll just replace the plug. No charge.” About 15 minutes later, he came back again and apologized for the wait—they had run out of oil filters for my car. Of course, just my luck. But again, he already had one en route and it didn’t take long to arrive. They also performed a kind of used vehicle inspection and sent a full report directly to my phone, complete with pictures of everything—body, suspension, motor, you name it. It was clear they took their time and actually paid attention to the details, even though this wasn’t a job they were making any money on. This time around, I felt a level of honesty and attention to detail that I hadn’t experienced at Kerry’s before. Jesus went out of his way to make things right. He really earned back some trust by being transparent and treating me fairly. Thank you, Jesus, for the excellent service. Sincerely, MK

Been coming here for nearly 10 years. I highly recommend this place. They've spent the last few days working on my car. I've appreciated them taking the time to diagnostic it appropriately. Henry was super communicative and personable.

Quick and helpful

Always best customer service experience and positive results

The manager Andres did a great job with helping me with my car! They got the work done in a timely manner and told me about issues with my car without trying to pressure me. I’ll be back to get the recommended services! I definitely recommend coming here to all of my friends and anyone who is looking for great service.

I had never heard of this company till yesterday when I got a flat tire and pulled into the gas station for air. D’Artagnan ran out of building checking if I needed help. Hottest day of the year and he helped me change tire in 5 min vs 30 or never. I then returned next day for new tires and service and found out he stayed t ill end of day to ensure my car was ready and fixed. He alone will be the reason I return for future car needs. He needs a raise or promotion or something. Best customer service ever!!!

I had a great experience with the manager, Andres. He’s honest, knowledgeable, and takes the time to explain everything clearly. The service was fast, fair-priced, and my car is running better than ever. Highly recommend him and the team if you’re looking for mechanics you can trust!

Amazing experience! This location has earned a customer for life. Michelle and team were super helpful and transparent every step of the way!

Great service! Kept me apprised to all necessary services needed.

Excellent customer care and service.

Always good experience with staff and service

Great service, I've brought my car in for routine maintenance a couple times and never been disappointed. They seem very knowledgeable and trustworthy. I highly recommend these guys. They also do a pretty thorough inspection every time, so you (and your car) are definitely going to feel well taken care of. Very clean and comfy waiting room as well.

Appreciate when a repair shop has professionism...

Honest place and people shout Kerry that helped me take care of my car

Very nice people and very good service. I would recommend this location to anyone that I know.

2013 Honda civic a/c blowing warm called Kerry’s and they were very professional, knowledgeable and took good care of me and my civic. Found the trouble and now my kids and I have to turn down the a/c because it’s super cold! I was always told by other companies “This is just how civics are they don’t blow cold” Not at Kerry’s, they figure out what was needed and fix my a/c. I couldn’t be more happier I’m no longer sweating in arizonas heat