5
Glendale

I've gone there 3x now. Once was for a noise. They checked it out told me all good and sent me on my way. No charge. Next was oil change. Very reasonable. This time was a check engine light. He said it was a sensor that was stick. Got it unstuck. Cleared code and said come back if it does it again. So 3 chances to rip me off but they refuse. Lol they are honest and kind. Due to that you know I will never take my car anywhere else unless I have to. I drive all the way from Laveen but it's worth it. Thanks guys! I appreciate you. See you soon for the oil change. Update 12/21/18 Went in for an oil change and I have them check the front end noise I was having. There was a shock that had gone bad. They worked with my extended warranty to get it covered. The part was special order because almost everything is special order on my car. Even the tires usually. I have a work car so I told them just to keep it. They sent me home in a lyft. It took a bit longer than expected but that was because of the shipment. Nothing they could help but they communicated well and when it was done they sent a car back to get me so I could pick it up. Great customer service as always. Honest. Reliable, friendly, great customer service.

5
Mariposa

Bogi and her staff always provide a friendly and warm environment which makes my frequent visits to the shop very pleasant. They have always taken excellent care of my vehicle. I am a long time content customer and will continue to take my vehicle to them as long as I have it.

1
Norterra

After multiple mistakes with this company and horrible customer service I will not be returning to them. The first mistake was when they broke the drain plug on the oil pan. I discovered it the next day when I noticed it leaking on my driveway. They were closed the day I discovered it so I had to drain the oil to replace the plug and refill it myself. I contacted them and they offered me a refund and to cover what it cost me to replace the plug and oil. After going back and forth for just about 3 months and still no refund I was offered 2 free oil changes and I was told I would still be getting the check refund. Never got the refund check and its been 7 months now. Just did my second oil change and after waiting 2 hours I asked how much longer they would be. Turns out the manager wanted to take care of me so my keys had been sitting on the counter for 45 plus minutes while he was on the phone. The guy who checked me out was nice enough to not have me pay because of the long wait. So they gave me a free oil change to cover my free oil change. I am done with this place.

Hi Nick, we are truly sorry your experience was not to your satisfaction. We are constantly refining the way we do business and that is only possible thanks to candid feedback like yours. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future. Please know that we are listening. If you need to contact us to discuss further please give our Customer Relations a call at 815-408-9046. We will be delighted to assist you.

- Norterra
5
AirPark

Service here has always been excellent. I've used Airpark Auto for years. I was a bit taken aback by the costs of repairs I encountered today though.

Our staff are always on the lookout for high quality products that exceed the needs of our customers. We won't settle for less. We will take your feedback into consideration as we continue to improve our business!

- AirPark
5
AirPark

I'm very happy with how friendly and quick the service was for my oil change. I was in and out within 35-40 mins.

We are so glad to hear about your experience with us!

- AirPark
1
Norterra

Bad experience at this auto shop. Fixed an oil leak for over $600. Five days later the same oil leak noticed in the garage, went back to the shop, they stated they fixed the wrong leak. Need another $400 to fixed it again. How I’m I sure they will do it right the second time. Please stay away from this place.

5
Norterra

Great customer service!

Thank you for letting us know how we are doing!

- Norterra
5
Glendale

Ownesed Friendly Fast and nolagable Services....

We are so glad we were able to help you out!

- Glendale
5
AirPark

Kerry's incredible team is thorough, skilled, fun, honest, transparent, kind and supportive. John recently went to battle for me with a dealership that sold me a known lemon. I feel safe at Kerry's!

Thank you for your kind words and for giving us a high five for all that we do! It is truly nice to know that our efforts are paying off.

- AirPark
5
Norterra

This is my new spot. Thorough and fast

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Kerry's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Glendale (623) 939-9491, Phoenix (623) 572-2727, Mariposa (602) 476-2475, Norterra (623) 242-6564, Peoria (623) 440-2922, AirPark (480) 998-1605, Chandler (623) 224-2610, Gilbert (623) 224-2580 if you have any issues in accessing any area of our website.